Normal view MARC view ISBD view

DELIVERING SERVICE QUALITY:MANAGERIAL CHALLENGES FOR THE 21ST CENTURY

RAGHAVACHARI M;RAMANI V K;

DELIVERING SERVICE QUALITY:MANAGERIAL CHALLENGES FOR THE 21ST CENTURY - NEWDELHI MACMILLAN INDIA LTD 2000 - 651

ISBN: 0333-93409-1

Subjects--Index Terms: QUALITY MANAGEMENT

Dewey Class. No.: 658.562 / 2924

Place hold
Print
Add to your cart (remove)
Suggest for purchase
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:

Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com)

IES Management College And Research Centre

DELIVERING SERVICE QUALITY:MANAGERIAL CHALLENGES FOR THE 21ST CENTURY