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"THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES:QUICK,FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH"

CARLAW PEGGY;KATHLEEN VASUDHA;

"THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES:QUICK,FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH" - NEW DELHI TATA MC-GRAW HILL PUBLISHING COMPANY LTD 2004 - 208

ISBN: 0-07-059042-7

Subjects--Index Terms: MARKETING MANAGEMENT

Dewey Class. No.: 658.8 / 4803

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"THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES:QUICK,FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH"