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DENOVE CHRIS;POWER IV JAMES D;

SATISFACTION: - NEWDELHI PENGUINE BOOKS INDIA P LTD 2006 - 266

ISBN: 014-30-6231-X

Subjects--Index Terms: "CONSUMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT, CONSUMER SATISFACTION"

Dewey Class. No.: 658.812 / 5564

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