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CRM IN TELECOM

SHANTHI, N.M.

CRM IN TELECOM CONCEPTS AND CASES SHANTHI, N.M. - HYDERABAD ICFAI UNIVERSITY PRESS 2006 - 205 PAPER

ISBN: 81-314-0079-4

Subjects--Topical Terms:
CUSTOMER RELATIONSHIP MANAGEMENT

Subjects--Index Terms: "CUSTOMER RELATIONSHIP MANAGEMENT,CRM, TELECOM INDUSRY"

Dewey Class. No.: 658.812 / 6329

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CRM IN TELECOM