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CUSTOMER RELATIONS MANAGEMENT: BANKING PERSPECTIVES:

NIRANJAN PANI;SARBESWAR MOHAPATRA;

CUSTOMER RELATIONS MANAGEMENT: BANKING PERSPECTIVES: - NEW DELHI MAHAMAYA PUBLISHING HOUSE 2009 - 211

ISBN: 978-81-8325-073-3

Subjects--Index Terms: CUSTOMER RELATIONSHIP MANAGEMENT

Dewey Class. No.: 658.812 / 10803

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CUSTOMER RELATIONS MANAGEMENT: BANKING PERSPECTIVES: