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MANAGEMENT LESSON FROM: MAYO CLINIC: INSIDE ONE OF THE WORLD`S MOST ADMIRED SERVICE ORGANISATIONS:

KENT D SELTMAN;LEONARD L BERRY;

MANAGEMENT LESSON FROM: MAYO CLINIC: INSIDE ONE OF THE WORLD`S MOST ADMIRED SERVICE ORGANISATIONS: - NEWYORK "MC-GRAW HILL,INC" 2008 - 276

ISBN: 978-0-07-159073-0

Subjects--Index Terms: SERVICE MANAGEMENT

Dewey Class. No.: 658 / 10860

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MANAGEMENT LESSON FROM: MAYO CLINIC: INSIDE ONE OF THE WORLD`S MOST ADMIRED SERVICE ORGANISATIONS: