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"CUSTOMER LOYALTY GUARANTEED:CREAT, LEAD, AND SUSUTAIN REMARKABLE SERVICE"

BELL CHIP R;PATTERSON JOHN R;

"CUSTOMER LOYALTY GUARANTEED:CREAT, LEAD, AND SUSUTAIN REMARKABLE SERVICE" - "AVON, MASSACHUSETTS" ADAMS MEDIA CORPORATION 2009 - 233

ISBN: 978-1-59869-468-0

Subjects--Index Terms: "CONSUMER BEHAVIOUR,CONSUMER RELATIONSHIP MANAGEMENT"

Dewey Class. No.: 658.812 / 12617

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"CUSTOMER LOYALTY GUARANTEED:CREAT, LEAD, AND SUSUTAIN REMARKABLE SERVICE"