IES Management College And Research Centre

WHY CUSTOMERS DON`T DO WHAT THEY`RE SUPPOSED TO DO...AND WHAT TODO ABOUT IT:

FOURNIES FERDINAND F;

WHY CUSTOMERS DON`T DO WHAT THEY`RE SUPPOSED TO DO...AND WHAT TODO ABOUT IT: - NEW YORK MCGRAW-HILL 2007 - 218



978-0-07-148622-4

CUSTOMER RELATIONSHIP MANAGEMENT

658.812 / 12805

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