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EMPLOYEES FIRST CUSTOMERS SECOND:TURNING CONVETIONAL MANAGEMENT UPSIDE DOWN

NAYAR VINEET;

EMPLOYEES FIRST CUSTOMERS SECOND:TURNING CONVETIONAL MANAGEMENT UPSIDE DOWN - "BOSTON, MASSACHUSETTS" HARVARD BUSINESS PRESS 2010 - 198

ISBN: 978-1-4221-3906-6

Subjects--Index Terms: "CORPORATE CULTURE,CUSTOMER RELATIONSHIP MANAGEMENT,EMPLOYEE OWNERSHIP,ORGANISATIONAL CHANGE"

Dewey Class. No.: 658.3152 / 14222

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EMPLOYEES FIRST CUSTOMERS SECOND:TURNING CONVETIONAL MANAGEMENT UPSIDE DOWN