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CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS

COOK SARAH

CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS - 6 - LONDON KOGAN PAGE LIMITED 1992 - 278 PAPER

ISBN: 978-0-7494-5705-1

Source: 7054/17/02/2011

Subjects--Index Terms: CUSTOMER RELATIONSHIP MANAGEMENT

Dewey Class. No.: 658.812

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CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS