SERVICE MANAGEMENT:
FITZSIMMONS, JAMES A.
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY - 5 - NEW DELHI TATA MCGRAW-HILL PUBLISHING COMPANY 2006 - XI, 605 P. PAPER CD
978-0-07-061566-3
SERVICE MANAGEMENT
658
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY - 5 - NEW DELHI TATA MCGRAW-HILL PUBLISHING COMPANY 2006 - XI, 605 P. PAPER CD
978-0-07-061566-3
SERVICE MANAGEMENT
658