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THE CUSTOMER DIFFERENTIAL: THE COMPLETE GUIDE TO IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT

NYKAMP, MELINDA

THE CUSTOMER DIFFERENTIAL: THE COMPLETE GUIDE TO IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT - NEW DELHI BPI INDIA PVT LTD 2012 - X, 212 P. HARD

ISBN: 978818497528-4

Subjects--Index Terms: CUSTOMER RELATIONSHIP MANAGEMENT

Dewey Class. No.: 658.812

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THE CUSTOMER DIFFERENTIAL: THE COMPLETE GUIDE TO IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT