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UNCOMMON SERVICE: HOW TO WIN BY PUTTING CUSTOMERS AT THE CORE OF YOUR BUSINESS

FREI, FRANCES:

UNCOMMON SERVICE: HOW TO WIN BY PUTTING CUSTOMERS AT THE CORE OF YOUR BUSINESS - BOSTON HARVARD BUSINESS REVIEW PRESS 2012 - 247 P. HARD

ISBN: 978-1-4221-3331-6

Subjects--Topical Terms:
CUSTOMER RELATIONSHIP MANAGEMENT--SERVICE
SERVICES INDUSTRIES --MANAGEMENT

Dewey Class. No.: 658.812

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UNCOMMON SERVICE: HOW TO WIN BY PUTTING CUSTOMERS AT THE CORE OF YOUR BUSINESS