IES Management College And Research Centre

Operation strategy and technology:

Hayes, Robert

Operation strategy and technology: pursing The Competitive Edge Robert Hayes ... [et al.]. - New Delhi Wiley India Pvt Ltd. 2011 - 369 p. Paper

1. Operations management confronts a new millennium --
2. Operations strategy: Origins and new directions --
3. Capacity strategy --
4. Determining organizational boundaries: Vertical integration and outsourcing --
5. Designing and managing operating networks --
6. Information technology and operations --
7. Creating an edge through new process development --
8. Creating an edge through superior project management --
9. Evaluating and justifying capital investments --
10. Sharpening the edge: Driving operations improvement --
11. Guiding the pursuit of an operations edge.

In Operations, Strategy, and Technology: Pursuing the Competitive Edge, Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations - in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborators."--Jacket.

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Opoerations --Strategy--Technology

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