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Successful service operations management

"Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton"

Successful service operations management - 2 - Delhi Cengage learning 2006 - "xvii,406 p."

ISBN: 9.78032E+12

Subjects--Topical Terms:
Operations management

Dewey Class. No.: 658.7

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Successful service operations management