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Phillips, Patricia Pulliam

Measuring the success of coaching : a step-by-step guide for measuring impact and calculating ROI Patricia Pulliam Phillips; Jack J Phillips; Lisa Edwards - New Delhi Viva Publishing House 2015 - xi, 227 p. Paper

Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs. Part I of Measuring the Success of Coaching explains the concept of return on investment (ROI) in personnel coaching programs and how to measure it accurately. Part II consists of relevant, highly detailed case studies that show "evaluation in action," demonstrating how actual organisations have implemented coaching programs and effectively measured the ROI of those programs.

ISBN: 9788130930955

Subjects--Topical Terms:
Employee coaching-- Evaluation.--Cost effectiveness-- Evaluation.--Cost effectiveness

Dewey Class. No.: 658.3124