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A study on analyzing E-service quality of Airline E-Ticketing service

Kulkarni, Kavita

A study on analyzing E-service quality of Airline E-Ticketing service Kulkarni, Kavita - PG-14-28 2014-2016 - Mumbai IES's Management College and Research Centre April 2016 - 75 With CD

Name of the Guide: Prof. Suhas Pai

Subjects--Topical Terms:
Service Marketing

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IES Management College And Research Centre

A study on analyzing E-service quality of Airline E-Ticketing service