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Developing and Leveraging Human Capital Resource to Promote Service Quality:Testing a Theory of Performance

Aryee,Samuel

Developing and Leveraging Human Capital Resource to Promote Service Quality:Testing a Theory of Performance - 480-499

Subjects--Personal Names:
Walumbwa,Fred O.
Seidu,Emmanuel Y.M.
Otaye,Lillian E.

Subjects--Index Terms: high performance work system collective human capital aggregated service orientation service quality

LC Class. No.: 5555571JA5

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Developing and Leveraging Human Capital Resource to Promote Service Quality:Testing a Theory of Performance