DEAR CUSTOMER SERVICES: (Record no. 26784)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00580 a2200181 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160603110328.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110909t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-84317-296-3 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | 16373 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | RAVENSCROFF, TERRT |
| 9 (RLIN) | 883 |
| 245 ## - TITLE STATEMENT | |
| Title | DEAR CUSTOMER SERVICES: |
| Remainder of title | letters from the world's most troublesome shopper |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | MICHAEL, O'MARA BOOKS LIMITED |
| Date of publication, distribution, etc | 2008 |
| Place of publication, distribution, etc | LONDON |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 208 P., |
| Other physical details | PAPER |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | C-7931/ 30-AUGUST-11 |
| Availability source | CONTINENTAL BOOK SUPPLIERS |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | CUNSUMER RELATIONSHIP MANAGEMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | ON SHELF | 30/08/2011 | CONTINENTAL BOOK SUPPLIERS | 658.812/Rav/16373 | 11116373 | 07/06/2022 | 24/08/2011 |