THE ULTIMATE ONLINE CUSTOMER SERVICE GUIDE: (Record no. 27340)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00609 a2200181 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20120206130800.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120206t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-0-470-63770-8 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | 16861 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | COLLIER; MARSHA |
| 9 (RLIN) | 2386 |
| 245 ## - TITLE STATEMENT | |
| Title | THE ULTIMATE ONLINE CUSTOMER SERVICE GUIDE: |
| Remainder of title | HOW TO GROW YOUR BUSINESS AND TRANSFORM YOUR BRAND THROUGH SMART COLLABORATION |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | JOHN WILEY AND SONS, INC |
| Date of publication, distribution, etc | 2011 |
| Place of publication, distribution, etc | NEW JERSEY |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | VII, 280 P. |
| Other physical details | HARD |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | CRB/ 4670/ JANUARY-12 |
| Availability source | BOOK WORLD ENTERPRISES |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | BRAND MANANGEMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Text Book | Main Library | Main Library | ON SHELF | 13/01/2012 | Books World Enterprises | 1294.00 | 1 | 16861 | 11116861 | 07/06/2022 | 09/05/2012 | 13/01/2012 |