IES Management College And Research Centre

SUPERSTAR CUSTOMER SERVICE (Record no. 27910)

MARC details
000 -LEADER
fixed length control field 00644 a2200205 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120328173648.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120328t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-87-309-1865-8
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name CONLOW, RICK
245 ## - TITLE STATEMENT
Title SUPERSTAR CUSTOMER SERVICE
Remainder of title IT'S ALL ABOUT CARE
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc VIVA BOOKS
Date of publication, distribution, etc 2011
Place of publication, distribution, etc NEW DELHI
300 ## - PHYSICAL DESCRIPTION
Extent I, 102 P.
Other physical details PAPER
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
9 (RLIN) 2486
Title VIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term CUSTOMER RELATIONSHIP MANAGEMENT
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name WATSABAUGH, DOUG
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Text Book Main Library Main Library ON SHELF 22/03/2012 VAKRATUND BOOK HOUSE 225.00   658.812/ CON/WAT/ 17334 11117334 07/06/2022 22/03/2012

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM