IMPORTANCE OF CUSTOMER FOCUS TO AN ORGANISATION (Record no. 29181)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00342nam a22001217a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 121123b xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | KOCHAR; JAYANT |
| 9 (RLIN) | 5011 |
| 245 ## - TITLE STATEMENT | |
| Title | IMPORTANCE OF CUSTOMER FOCUS TO AN ORGANISATION |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | NEW DELHI |
| Name of publisher, distributor, etc | AIMA EXCEL |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | CUSTOMER RELATIONSHIP MANAGEMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | CD/DVD |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | Main Library | Main Library | Audio Visual | 23/11/2012 | AIMA EXCEL | 1 | 1 | 658.812/KOC/69 | 22269 | 01/06/2019 | 28/05/2013 | 23/11/2012 |