DELIVERING HAPPINESS (Record no. 30367)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01542 a2200169 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130223b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-1-4555-0890-7 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 158.1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | HSIEH, TONY |
| 9 (RLIN) | 7112 |
| 245 ## - TITLE STATEMENT | |
| Title | DELIVERING HAPPINESS |
| Remainder of title | A PATH TO PROFITS, PASSION, AND PURPOSE |
| Statement of responsibility, etc | HSIEH, TONY |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | BUSINESS PLUS |
| Date of publication, distribution, etc | 2010 |
| Place of publication, distribution, etc | NEW YORK |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XIII, 289 |
| Other physical details | PAPER |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | In Delivering Happiness, Tony Hsieh - the hip, iconoclastic, and widely-admired CEO of Zappos, the online shoe retailer - - explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. He details many of the unique practices at Zappos, such as their philosophy of allocating marketing money into the customer experience, the importance of Zappos's Core Values ("Deliver WOW through Service"), and the reason why Zappos's number one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work, proving that creating happiness and record results go hand-in-hand. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | HAPPINESS |
| 9 (RLIN) | 7113 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Cost, replacement price | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | 28/02/2013 | GRANTH | 280.00 | 2 | 1 | 158.1/ HSI/ 19468 | 11119468 | 07/06/2022 | 06/08/2018 | 350.00 | 28/02/2013 |