MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03224 a2200181 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130307b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
978-0-7494-6578-0 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4092 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
LINES, HILARY: RHODES-SCHOLES JACQUI |
| 9 (RLIN) |
7476 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
TOUCH POINT LEADERSHIP |
| Remainder of title |
CREATING COLLABORATIVE ENERGY ACROSS TEAMS AND ORGANIZATIONS |
| Statement of responsibility, etc |
LINE, HILARY |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc |
KOGAN PAGE INDIA PRIVATE LIMITED |
| Date of publication, distribution, etc |
2013 |
| Place of publication, distribution, etc |
LONDON |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
XII, 210 |
| Other physical details |
PAPER |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Table of Contents<br/>Our ethical code<br/>Acknowledgements<br/><br/>Introduction<br/>The Touchpoint Leadership proposition<br/>The benefits of Touchpoint Leadership<br/>About this book<br/><br/>01 The case for Touchpoint Leadership<br/>The leadership challenge – and the paradoxes<br/>Seeing leadership through a new lens: the Touchpoint Leadership proposition<br/>The three domains of Touchpoint Leadership<br/><br/>02 Priming the touchpoint to become relational<br/>Being fully present at the touchpoint<br/>Personal growth through interaction at the touchpoint<br/>Developing a relational perspective<br/>Looking forward<br/><br/>03 Pivotal relationships – creating value within the organization<br/>Connecting and reinforcing difference<br/>Igniting connective energy at the touchpoint<br/>Holding the relational space<br/>Looking forward<br/><br/>04 Transforming partnership through the touchpoint<br/>Introduction<br/>The professional partnership ‘brand in action’<br/>Building a coherent client relationship through connecting internal touchpoints<br/>Footnote: partnering for client service across the business<br/>Summary<br/><br/>05 Building and sustaining the collaborative enterprise<br/>Introduction<br/>Building connective leadership – vertically and horizontally<br/>Catalysing connective learning<br/>Trusting to act responsibly and freely<br/>Conclusion<br/><br/>06 Developing touchpoint mastery<br/>Introduction<br/>A framework for learning<br/>The Touchpoint Leadership developmental framework<br/>Summary<br/><br/>Index<br/><br/>Collapse |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
Our world has many obvious leaders: captains of industry, high-achieving academics, CEOs, statesmen, champion athletes. But we also depend on leaders whose work is usually not so visible. They are all around us, filling crucial roles at every level of society, in all kinds of organizations and in our communities, enriching the lives of those around them and making the world a better place.<br/>The Unknown Leader celebrates these leaders among us and invites you to join them. Hussein A. Al-Banawi shares the inspiring stories of some of today's Unknown Leaders and shows how they discovered their hidden talents through hard work, reflection and continual learning. He also recounts his own lifelong journey toward leadership and the invaluable lessons he gained from unusual friendships, daunting challenges, tough decisions, victories and defeats. And Al-Banawi explains the six crucial qualities every aspiring leader must develop, with specific advice about how to enhance these qualities in yourself.<br/>Whether you are a student, a mid-career professional, an entrepreneur, or anyone seeking a richer and fulfilling life, The Unknown Leader will be a powerful guide and companion in your own lifelong journey. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
LEADERSHIP |
| 9 (RLIN) |
7477 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Item type |
Reference |
