IES Management College And Research Centre

THE 4A'S OF MARKETING (Record no. 30601)

MARC details
000 -LEADER
fixed length control field 02405 a2200193 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130315b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-0-415-89835-5
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name SHETH, JAGDISH N
9 (RLIN) 7696
245 ## - TITLE STATEMENT
Title THE 4A'S OF MARKETING
Remainder of title CREATING VALUE FOR CUSTOMERS, COMPANIES AND SOCIETY
Statement of responsibility, etc SHETH, JAGDISH N.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc ROUTLEDGE
Date of publication, distribution, etc 2012
Place of publication, distribution, etc NEW YORK
300 ## - PHYSICAL DESCRIPTION
Extent 209 P.
Other physical details PAPER
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Introduction: How to Suceed in Marketing 1. Marketing Remix: Introducing the 4A’s 2. Think Like a Customer 3. Managing Acceptability 4. Managing Affordability 5. Managing Accessibility 6. Managing Awareness 7. Applying 4A Analysis 8. Implimentation and Extensions. Appendix A: The "Market Value Coverage" (MVC) Audit. Appendix B: Mini Cases
520 ## - SUMMARY, ETC.
Summary, etc The authors present a powerful and tested approach that helps managers see a business’s every action through the eyes of its customers. This approach is organized around the values that matter most to customers: Acceptability, Affordability, Accessibility and Awareness. Taken together, these attributes are called the "4A’s." The 4A framework derives from a customer-value perspective based on the four distinct roles that customers play in the market: seekers, selectors, payers and users. For a marketing campaign to succeed, it must achieve high marks on all four A’s, using a blend of marketing and non-marketing resources.<br/><br/>The 4A framework helps companies create value for customers by identifying exactly what they want and need, as well as by uncovering new wants and needs. (For example, none of us knew we "needed" an iPad until Apple created it.) That means not only ensuring that customers are aware of the product, but also ensuring that the product is affordable, accessible and acceptable to them.<br/><br/>Throughout this book, the authors demonstrate how looking at the world through the 4A lens helps companies avoid marketing myopia (an excessive focus on the product) as well as managerial myopia (an excessive focus on process). In fact, it is a powerful way to operationalize the marketing concept; it enables managers to look at the world through the customer’s eyes. This ability has become an absolute necessity for success in today’s hyper-competitive marketplace.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MARKETING
9 (RLIN) 7697
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name SISODIA, RAJENDRA S.
9 (RLIN) 8164
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date last borrowed Cost, replacement price Price effective from
    Dewey Decimal Classification       Main Library Main Library 22/03/2013 BOOKS WORLD 316.00 1 658.8/ SHE/SIS/ 19630 11119630 21/09/2023 13/09/2023 395.00 22/03/2013

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