IES Management College And Research Centre

THE ICE CREAM MAKER: (Record no. 33433)

MARC details
000 -LEADER
fixed length control field 02398 a2200169 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 141229b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780385516853
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name CHOWDHURY, SUBIR
9 (RLIN) 15915
245 ## - TITLE STATEMENT
Title THE ICE CREAM MAKER:
Remainder of title AN INSPIRING TALE ABOUT MAKING QUALITY THE KEY INGREDIENT IN EVERYTHING YOU DO
Statement of responsibility, etc SUBIR CHOWDHURY
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc A CURRENCY BOOK
Place of publication, distribution, etc NEW YORK
Date of publication, distribution, etc 2005
300 ## - PHYSICAL DESCRIPTION
Extent 113 P.
Other physical details PAPER
520 ## - SUMMARY, ETC.
Summary, etc Innovation, claims quality consultant Subir Chowdhury, is part of America’s DNA. No other country in the world matches America’s creative drive and its ability to turn innovative ideas into revolutionary products–from antilock brakes and steel-belted radial tires to sophisticated software and microprocessors. But as fast as we introduce new products, we lose the markets we establish to countries that know how to manufacture higher quality versions for less money. As Japanese and European firms win market share by concentrating on quality, America is continually forced to rely on innovation to stay ahead.<br/><br/>In The Ice Cream Maker, Chowdhury uses a simple story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. The protagonist of the story is Peter Delvecchio, the manager of a regional ice cream company, who is determined to sell its ice cream to a flourishing national grocery chain, Natural Foods. In conversations with the Natural Foods manager, Peter learns how the extraordinarily successful retailer achieves its renowned high standard of excellence, both in the services it provides its customers and in the foods it manufactures and sells. Quality, he discovers, must be the mission of every employee; by learning to listen, enrich, and optimize, he can encourage and sustain the highest levels of quality in everything the company does.<br/><br/>Like Fish! and Who Moved My Cheese? The Ice Cream Maker offers an essential and universal lesson about one of industry's foremost challenges in a thoroughly engaging style. For managers and executives, small business owners and entrepreneurs, The Ice Cream Maker is a compelling, eye-opening guide to the most effective ways to achieve excellence and become industry leaders on the global stage.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element INNOVATION
9 (RLIN) 15916
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Cost, replacement price Price effective from
    Dewey Decimal Classification     MANAGEMENT (CUP 19/SH 1TO3) Main Library Main Library 06/01/2015 GRANTH/ CRB/0647/ 30-DECMBER-14 180.00 10 1 658/ CHO/ 24322 11124322 02/09/2023 23/08/2023 225.00 06/01/2015

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