MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02243nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150210s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781440500770 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
651.7 |
| Item number |
SAN |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sandler, Corey |
| 9 (RLIN) |
16600 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
500 Letters For Difficult Situations: |
| Remainder of title |
easy to use templates for challenging communications |
| Statement of responsibility, etc |
Sandler, Corey and Keefe, janice |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc |
Viva Books Pvt Ltd |
| Place of publication, distribution, etc |
New Delhi |
| Date of publication, distribution, etc |
2011 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
245p |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1: Person To Person --<br/>Sympathy and condolences --<br/>Health issues --<br/>Final arrangements --<br/>Part 2: Family Affairs --<br/>Family matters --<br/>Money and possessions --<br/>Part 3: Friends And Neighbors --<br/>Neighborhood issues --<br/>Helping friends --<br/>About the children --<br/>Social engagements --<br/>Part 4: Personal Business --<br/>Money contracts, and credit cards --<br/>Disputes and complaints --<br/>About the service we received --<br/>About the product --<br/>Dealing with a store --<br/>Traveling about --<br/>Landlords and real estate --<br/>Part 5: Community Organizations --<br/>Membership matters and events --<br/>Fundraising, donations, and volunteers --<br/>School days --<br/>Church business --<br/>Part 6: Politics And Government --<br/>Political intrigue --<br/>Government affairs --<br/>Part 7: Business --<br/>Dear boss --<br/>Employee to employee --<br/>Money matters --<br/>Customer service --<br/>Hiring and references --<br/>Employee affairs --<br/>Workday matters --<br/>Firings, layoffs, and cutbacks -- |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
Overview: Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved; Explain why a relationship isn't working; Offer condolences for those who are going through a divorce; Give a notice of termination from employment; Reprimand an employee for poor performance. 500 Letters for Difficult Situations ensures that you know what to say and how to say it. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Letter Writing, Business Communication |
| 9 (RLIN) |
16601 |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Keefe, janice |
| 9 (RLIN) |
16602 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Item type |
Book |
