IES Management College And Research Centre

Outsourcing Insourcing (Record no. 39955)

MARC details
000 -LEADER
fixed length control field 04427nam a2200205Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20151023163254.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150210s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 470844906
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number JEN
Classification number 658.723
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Jenster, Per V and Pedersen, Henrik Stener
9 (RLIN) 19464
245 ## - TITLE STATEMENT
Title Outsourcing Insourcing
Remainder of title can money be made from the new relationship opportunities
Statement of responsibility, etc JENSTER, PER V.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc John Wiley & Sons
Place of publication, distribution, etc England
Date of publication, distribution, etc 2005
300 ## - PHYSICAL DESCRIPTION
Extent XIV, 188
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Table of Contents<br/><br/>Preface.<br/>Introduction.<br/><br/>1. Understanding the opportunities.<br/><br/>Introduction.<br/><br/>What is outsourcing?<br/><br/>The origins of outsourcing.<br/><br/>Trends and pressures.<br/><br/>Initial concepts.<br/><br/>Outsourcing today.<br/><br/>Traditional activities.<br/><br/>Peripheral activities.<br/><br/>Critical activities and processes.<br/><br/>Strategic and problem-solving activities.<br/><br/>Summary.<br/><br/>2. Moving to supplying total solutions.<br/><br/>Introduction.<br/><br/>Management issues for outsourced activities.<br/><br/>Traditional activities.<br/><br/>Peripheral activities.<br/><br/>Critical activities and processes.<br/><br/>Case Study: The 1999 crisis at the UK Passport Agency.<br/><br/>Strategic and problem-solving activities.<br/><br/>Case study: The European Chewing Gum Company.<br/><br/>Summary.<br/><br/>3. Retooling marketing and the sales force.<br/><br/>Introduction.<br/><br/>The search for a better way to trap mice.<br/><br/>Market segmentation. variables<br/><br/>Segmentation approaches.<br/><br/>Criteria for initial screening.<br/><br/>Evaluating potential. segments<br/><br/>Defining the market.<br/><br/>Timing, niche markets and global considerations.<br/><br/>Sales force management in a changed environment.<br/><br/>Sales force development for supplying total solutions.<br/><br/>Building sales force. capabilities<br/><br/>Summary.<br/><br/>4. Managing buyer/supplier relationships .<br/><br/>Introduction.<br/><br/>The challenges for suppliers.<br/><br/>Case Study: Timex Dundee.<br/><br/>Case Study: IBM Denmark.<br/><br/>Supplier Challenge 1 - The need for additional competencies.<br/><br/>Supplier Challenge 2 - Managing the entry phase.<br/><br/>Supplier Challenge 3 - Running the contract.<br/><br/>Case Study: Driver and Vehicle Licensing Agency, UK.<br/><br/>The challenges for buyers.<br/><br/>Buyer Challenge 1 - The pre-bid phase.<br/><br/>Buyer Challenge 2 - Identifying the key suppliers.<br/><br/>Buyer Challenge 3 - Awarding the contract .<br/><br/>Buyer Challenge 4 - Running the contract.<br/><br/>Summary.<br/><br/>5. Pricing solutions and managing risks.<br/><br/>Introduction.<br/><br/>The value of strategic pricing.<br/><br/>Fundamental pricing concepts.<br/><br/>Pricing the bundle of goods and services.<br/><br/>Pricing when distributors are involved.<br/><br/>Price administration.<br/><br/>Understanding the risks to suppliers and buyers.<br/><br/>Mechanisms for bridging uncertainties.<br/><br/>Summary.<br/><br/>6. "Transitioning" human resources.<br/><br/>Introduction.<br/><br/>Setting the scene.<br/><br/>The fundamentals.<br/><br/>Strategies for employee transfer.<br/><br/>Pitfalls and critical factors.<br/><br/>Summary.<br/><br/>7. Structuring "next generation" IT solutions.<br/><br/>Introduction.<br/><br/>The changing role of IT departments.<br/><br/>The real problem with IT investments.<br/><br/>What ROI?<br/><br/>IT: Over-administrated and under-managed.<br/><br/>The IT paradox.<br/><br/>The "next generation" approach to IT .<br/><br/>Summary .<br/><br/>8. Achieving quality in outsourcing.<br/><br/>Introduction.<br/><br/>Understanding the role of quality management.<br/><br/>Defining quality for integrated products and services.<br/><br/>Challenges: Leadership and strategy.<br/><br/>Challenges: Processes.<br/><br/>Challenges: People<br/><br/>Factors conditioning quality management.<br/><br/>Summary.<br/><br/>9. Getting a good slice of a bigger pie.<br/><br/>Introduction.<br/><br/>The outsourcing pie.<br/><br/>How good are we at making larger pies?<br/><br/>How sellers can make the pie larger.<br/><br/>How buyers can make the pie larger .<br/><br/>In the final analysis.<br/><br/>The Claimpower story.<br/><br/>Summary.<br/><br/>Index.
520 ## - SUMMARY, ETC.
Summary, etc Description<br/><br/>Outsourcing became fashionable in the late 1980s, came of age in the 1990s, and is now a normal part of corporate life. Written by well-known and respected business authors and incorporating new research from Copenhagen Business School, this book covers the newest elements of outsourcing today and discusses how strategic alliances should be established between the buyer and supplier. Topics explored throughout include the scope, scale and importance of what is outsourced; the pricing and risk sharing involved; and changes to organizations which lead them to seek more outsourcing.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CONTRACTING OUT, INDUSTRIAL PROCUREMENT
9 (RLIN) 19465
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Library Annexe Library Annexe 23/10/2015 New Leaf 2.00   658.723/JEN/PED/29401 11129401 01/06/2018 10/02/2015

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