IES Management College And Research Centre

The Effects of Advertised Quality Emphasis and Objective Quality on Sales (Record no. 48528)

MARC details
000 -LEADER
fixed length control field nam a22 7a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171101161242.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171101b xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kopalle, Praveen K.
9 (RLIN) 28272
245 ## - TITLE STATEMENT
Title The Effects of Advertised Quality Emphasis and Objective Quality on Sales
300 ## - PHYSICAL DESCRIPTION
Extent 114-126 p.
520 ## - SUMMARY, ETC.
Summary, etc Given that consumers value quality, and advertising content informs consumers’ beliefs about quality, it is not surprising that high-quality brands emphasize quality in their advertising content. What is less obvious is whether firms with lower-quality brands should also follow suit and emphasize quality in their advertising to signal a higher quality. We examine this issue and study the effectiveness of quality-based advertising messages. Our field study relates brands’ monthly sales to their advertised quality claims across 1,876 print ads in national magazines and Consumer Reports–based product quality ratings over more than two decades. Contrary to the generally held yet erroneous belief in the efficacy of low-quality products emphasizing quality in their advertising, we demonstrate that (1) it is not beneficial for a low-quality firm to emphasize quality in its advertising, and (2) it is effective for a high-quality firm to do so. An analysis of parameter values from a published category-agnostic simulation and an experiment that examines consumers’ responses to quality claims in a second product category yields convergent insights.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Advertised Quality Emphasis
Uncontrolled term Objective Quality
Uncontrolled term Quality-Based Strategies
Uncontrolled term Consumer Durables
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Fisher, Robert J.
9 (RLIN) 28273
Personal name Sud, Bharat L.
9 (RLIN) 28274
Personal name Antia, Kersi D.
9 (RLIN) 28275
773 0# - HOST ITEM ENTRY
Host Biblionumber 29537
Host Itemnumber 65586
Main entry heading FRAZIER GARY L.
Other item identifier 5557519
Title JOURNAL OF MARKETING
International Standard Serial Number 0022-2429
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 01/11/2017   Vol 81, No 2\ 5557519JA8 5557519JA8 01/11/2017 01/11/2017

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM