IES Management College And Research Centre

The Moderating Role of Organizational Climate in Competency-Performance Relationship: A Study on Salespersons in Central India. (Record no. 50891)

MARC details
000 -LEADER
fixed length control field 02072nam a22001817a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190109161022.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190109b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Punwatkar, Sushil
9 (RLIN) 32860
245 ## - TITLE STATEMENT
Title The Moderating Role of Organizational Climate in Competency-Performance Relationship: A Study on Salespersons in Central India.
300 ## - PHYSICAL DESCRIPTION
Extent 36-57 p.
520 ## - SUMMARY, ETC.
Summary, etc The purpose of the paper is to investigate the relationship between competencies of salespersons (in organized retail outlets) and job performance and to test for the moderating role of organizational climate in that relationship. Data was collected using a questionnaire in a survey of consumers, supervisors and salespersons at various retail stores in Bhilai and Raipur, the tier-II cities of Chhattisgarh state in India, designed on the basic items relating to competencies, job performance and organizational climate. Hierarchical regression analysis of data from 245 respondents was used to test two hypotheses. The results show that salespersons' competencies are an antecedent of job performance. The impact of competencies on job performance is stronger and more significant when the organizational climate is favorable. If it is unfavorable, competencies do not project significant effect on job performance. This study extends previous research by examining the moderating role of organizational climate. Further research is indicated to identify the other key moderators and mediators of the competencies in relation to salespersons' job performance. A 24-item competency assessment scale is developed in the study that can be applied in practice to measure salespersons' skill levels on various aspects and provide opportunity to managers to understand the skill gap and the way to fill them efficiently. [ABSTRACT FROM AUTHOR]
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Sales personnel Performance
Uncontrolled term Retail Stores
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Verghese, Manoj
9 (RLIN) 12596
773 0# - HOST ITEM ENTRY
Host Biblionumber 30423
Host Itemnumber 73061
Main entry heading MURTHY, E N
Place, publisher, and date of publication IUP PUBLICATION HYDERABAD
Other item identifier 5559621
Title ORGANIZATIONAL BEHAVIOR
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 09/01/2019   Vol 17, No 4/ 5559621JA3 5559621JA3 09/01/2019 09/01/2019

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM