IES Management College And Research Centre

Do Franchisor and Franchisee Really Perceive Alike? Evidence from Indian Education Sector (Record no. 51034)

MARC details
000 -LEADER
fixed length control field 01640nam a22002297a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190130165326.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190130b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Savita, Ubba
9 (RLIN) 33113
245 ## - TITLE STATEMENT
Title Do Franchisor and Franchisee Really Perceive Alike? Evidence from Indian Education Sector
300 ## - PHYSICAL DESCRIPTION
Extent 1379–1395 p.
520 ## - SUMMARY, ETC.
Summary, etc Franchisor–franchisee relationship has received little attention in literature in Indian context. Attempts have been made to find out the difference in the perceptions of franchisor and franchisee regarding various relationship issues: cooperation, loyalty and relationship quality (trust, commitment and satisfaction). Reviews state that franchisors and franchisees often tend to work for their own interests and forget the mutual benefits they can give to each other. T-test was employed to test the differences in the perceptions of franchisors and franchisees included in the study. A significant gap was found in the perceptions of franchisee and franchisor regarding issues pivotal for their relationship in Indian education sector. This article infers that such gaps are detrimental towards their relationship. Thus, it also suggests how these perception gaps can be minimized so that the relationship works well.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Franchisor,
Uncontrolled term franchisee,
Uncontrolled term cooperation,
Uncontrolled term loyalty
Uncontrolled term trust,
Uncontrolled term commitment and satisfaction
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Sharma, Shruti
9 (RLIN) 33114
773 0# - HOST ITEM ENTRY
Host Biblionumber 29349
Host Itemnumber 73150
Main entry heading BANIK, ARINDAM
Place, publisher, and date of publication NEW DELHI SAGE PUBLISHING PVT. LTD.
Other item identifier 5559630
Title GLOBAL BUSINESS REVIEW
International Standard Serial Number 0972-1509
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 30/01/2019   Vol 19, No 5/ 5559630JA15 5559630JA15 30/01/2019 30/01/2019

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM