Talent Management Strategies and Customer Delight : A Conceptual Study (Record no. 51134)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01509nam a2200193 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190411144135.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190411b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Maben, Annette Sonia |
| 9 (RLIN) | 33465 |
| 245 ## - TITLE STATEMENT | |
| Title | Talent Management Strategies and Customer Delight : A Conceptual Study |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 63-71 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Managing talents of individuals has always been a challenge for business leaders. Delighting and engaging customers is also a key challenge faced by organizations in order to be competitive and sustain in the global market. This paper tried to analyze the concepts of talent and talent management for organizations. This paper developed a conceptual framework and aimed to review the various strategies for effective talent management and understanding its implications. It is an interdisciplinary approach in which strategic talent management is linked with organizational outcomes of customer delight. It tries to bring in an overall approach in terms of means and ends, the ends being customer delight. This paper tried to provide insights on concepts, strategies, and implications of talent management practices required for further empirical research. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Talent, Talent Management, |
| Uncontrolled term | Talent Management Strategies |
| Uncontrolled term | Customer Delight |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Uchil, Rashmi |
| 9 (RLIN) | 33466 |
| 773 0# - HOST ITEM ENTRY | |
| Host Biblionumber | 30302 |
| Host Itemnumber | 74252 |
| Main entry heading | GILANI, MEENAKSHI |
| Place, publisher, and date of publication | INDIAN JOURNAL OF MARKETING 2012 NEW DELHI |
| Other item identifier | 55510112 |
| Title | INDIAN JOURNAL OF MARKETING |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Journal Article |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | 11/04/2019 | Vol 49, No 3/ 55510112JA5 | 55510112JA5 | 11/04/2019 | 11/04/2019 |