The Impact of Emotional Intelligence on Workplace Behaviour: A Study of Bank Employees (Record no. 52382)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01848nam a2200193 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190807123849.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190807b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Makkar, Simarjeet |
| 9 (RLIN) | 34105 |
| 245 ## - TITLE STATEMENT | |
| Title | The Impact of Emotional Intelligence on Workplace Behaviour: A Study of Bank Employees |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 458–478 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This study investigates the impact of emotional intelligence (EI) on the workplace behaviour of the employees in the Indian banking sector. Banking industry was chosen for this research owing to the dynamic nature of this sector propelling a heightened need for compatibility and resilience of employees. The purpose of the study was twofold: (a) to examine if there is a significant impact of EI on workplace behaviour of the employees in both private and public sector banks; and (b) to determine if the impact is more in one sector than the other. Goleman’s EI framework (1995) and Emotional Competence Inventory (ECI) was used for data collection. Six banks were selected for this study: three from the public sector and three from the private sector as sample covering Mumbai. The findings of the study revealed that there is a strong relationship between EI and workplace behaviour of employees in the banking sector and there is also a difference of the impact of EI on workplace behaviour of the employees in private and public sector banks. The analysis derives meaningful implications for managerial policy in banks as well as for future research. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Emotional intelligence, |
| Uncontrolled term | Attributes of emotional intelligence, |
| Uncontrolled term | Workplace behaviour, Banking sector |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Basu, Sriparna |
| 9 (RLIN) | 34106 |
| 773 0# - HOST ITEM ENTRY | |
| Host Biblionumber | 29349 |
| Host Itemnumber | 74851 |
| Main entry heading | BANIK, ARINDAM |
| Place, publisher, and date of publication | NEW DELHI SAGE PUBLISHING PVT. LTD. |
| Other item identifier | 55510427 |
| Title | GLOBAL BUSINESS REVIEW |
| International Standard Serial Number | 0972-1509 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Journal Article |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library | Main Library | 07/08/2019 | Vol 20, No 2/ 55510427JA11 | 55510427JA11 | 07/08/2019 | 07/08/2019 |