IES Management College And Research Centre

Managing Internal Marketing Channel Conflict: A Proposal for Narrative Epistemology (Record no. 52898)

MARC details
000 -LEADER
fixed length control field 01831nam a2200193 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191122122204.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Aman, Asad
9 (RLIN) 35033
245 ## - TITLE STATEMENT
Title Managing Internal Marketing Channel Conflict: A Proposal for Narrative Epistemology
300 ## - PHYSICAL DESCRIPTION
Extent 901-916 p.
520 ## - SUMMARY, ETC.
Summary, etc This article calls for extending the understanding and management of the channel conflict that occurs between competing sales teams inside a manufacturer organization. This internal battle occurs as the sales teams try to sell manufacturer products to two different channel members (e.g., retailers, wholesalers, etc.) in the same market and, as a result, compete for quotas, sales targets, promotional budgets, etc. The article argues that by drawing on narrative epistemology, which has extensively been applied in management research, marketing scholars and practitioners can gain novel insights through which understanding and management of internal channel conflict could be enhanced. An epistemological review of the extant literature on the topic in the field of Industrial Marketing is presented. Drawing on the narrative method, three narratives told by competing groups in the context of Pakistan’s evolving fast moving consumer goods (FMCG) distribution channel are constructed, and an empirical model is developed for narrative analysis. It is shown that the understanding of various narrative logics and alignments can help in positive interventions in the channel story network.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Internal channel conflict
Uncontrolled term network pictures
Uncontrolled term Pakistan retail
Uncontrolled term narrative, politics
773 0# - HOST ITEM ENTRY
Host Biblionumber 29349
Host Itemnumber 77276
Main entry heading BANIK, ARINDAM
Place, publisher, and date of publication NEW DELHI SAGE PUBLISHING PVT. LTD.
Other item identifier 55511087
Title GLOBAL BUSINESS REVIEW
International Standard Serial Number 0972-1509
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 22/11/2019   Vol 20, No 4/ 55511087JA5 55511087JA5 22/11/2019 22/11/2019

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM