IES Management College And Research Centre

Role of Trust in Adoption of Online Good Service Tax Filing in India (Record no. 52914)

MARC details
000 -LEADER
fixed length control field 03007nam a2200265 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191209153739.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191123b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Shukla, Shalini
9 (RLIN) 35056
245 ## - TITLE STATEMENT
Title Role of Trust in Adoption of Online Good Service Tax Filing in India
300 ## - PHYSICAL DESCRIPTION
Extent 99-114 p.
500 ## - GENERAL NOTE
General note Research
520 ## - SUMMARY, ETC.
Summary, etc The initial adoption of Goods and Service Tax Network (GSTN) is one of the essential driving forces to influence the success of Goods and Service Tax (GST) in India. In addi-tion, the diffusion of any technology (in this case, GSTN) is also affected by many varia-bles, such as individual characteristics, organizational members, and social system. The theory of planned behaviour (TPB) and technology acceptance model (TAM) are widely used by researchers to understand the impact of these variables on behavioural inten-tion. Thus, keeping in view the turbulence caused by GST, the present article tried to analyse the intention of business persons to use the GSTN by integrating TAM and TPB. The authors draw upon the literature to develop a structured questionnaire on the adop-tion of technology. Data has been collected from 204 small- and medium-sized business owners that have a GSTN number. Methodologically, structure equation modelling has been used to test the significance of the relationship among variables under study. Data analysis showed that many small business owners were facing technical issues at the time of filing GST. Results indicated that trust was one of the critical variables affecting the use of GSTN by business persons in India. However, perceived usefulness, subjec-tive norms, and perceived behavioural control were found to have a significant influ-ence on attitude towards GSTN that in turn affected the intention to use GSTN by the business person. The study presents steps for the government to improve the accepta-bility and understanding of the GSTN among small- and medium-sized business organ-izations for better compliance of the new tax regime. The study contributes to existing literature by testing the role of trust in facilitating the acceptance of an IT-based tax filing system (GSTN). In a developing country like India, where computer literacy is low, making such technology mandatory raises many challenges. The study provides insights in addressing challenges related to acceptance of GSTN by small- and medi-um-sized business organizations.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term GST
Uncontrolled term GSTN
Uncontrolled term System
Uncontrolled term Online Tax Filing
Uncontrolled term Theory of Planned Behaviour
Uncontrolled term Technology Acceptance Model
Uncontrolled term Indirect Tax
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kumar, Rakesh
9 (RLIN) 35057
773 0# - HOST ITEM ENTRY
Host Biblionumber 29959
Host Itemnumber 77395
Main entry heading BANDOPADHYAY, TATHAGATA
Place, publisher, and date of publication IIM AHMEDABAD
Other item identifier 55511170
Title VIKALPA:THE JOURNAL OF DECISION MAKERS
International Standard Serial Number 0256-0909
856 ## - ELECTRONIC LOCATION AND ACCESS
Materials specified Vol 44 (Issue 3) July-September- 2019 Vikalpa The Journal for December
Uniform Resource Identifier https://journals.sagepub.com/doi/epub/10.1177/0256090919877333
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 23/11/2019   Vol 44, Issue 3/ 55511170JA1 55511170JA1 23/11/2019 23/11/2019

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