IES Management College And Research Centre

Factors Affecting Indian Consumers’ Intention to Use eHealth Services (Record no. 52985)

MARC details
000 -LEADER
fixed length control field 02204nam a2200205 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191129144553.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191129b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bhatia, Ridhi
9 (RLIN) 35211
245 ## - TITLE STATEMENT
Title Factors Affecting Indian Consumers’ Intention to Use eHealth Services
300 ## - PHYSICAL DESCRIPTION
Extent 258-279 p.
520 ## - SUMMARY, ETC.
Summary, etc Purpose: This study focuses on the degree of acceptance of different categories of eHealth among the Indian consumers and the factors that determine acceptance and intention to use these services. The factors included for the study are as follows: demographic factors, use of information and communication technology (ICT) and the status of healthcare. Design/methodology/approach: Data were collected through personal interviews from a sample of 125 respondents living in urban and semi-urban villages in the National Capital Territory (NCT) of Delhi of India. Quota sampling method was used so that the impact of demographic factors on eHealth services could be analysed. Findings: From this study, we can conclude that the key factors that need to be considered include age, location, computer literacy and healthcare status in terms of healthcare need, accessibility and satisfaction. Practical implications: The results of this study will help in determining the customer segment and size of the market for eHealth. The government can also use the findings of this study to improve the quality of healthcare for its people by ensuring better utilization of eHealth services. Originality/value: eHealth services are an emerging solution to address the issues of healthcare accessibility, affordability and financial viability in developing countries like India. This study contributes to the limited existing literature on exploring the consumers’ intention to use eHealth services in India and the factors that will determine this intention.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term eHealth services
Uncontrolled term telemedicine
Uncontrolled term mHealth
Uncontrolled term electronic health records
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Taneja, Udita
9 (RLIN) 35212
773 0# - HOST ITEM ENTRY
Host Biblionumber 29022
Host Itemnumber 75299
Main entry heading SAGE PUBLICATIONS
Place, publisher, and date of publication NEW DELHI SAGE PUBLICATIONS 2012
Other item identifier 55510585
Title JOURNAL OF HEALTH MANAGEMENT
International Standard Serial Number 0972-0634
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journal Article
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 29/11/2019   Vol 21, No 2/ 55510585JA6 55510585JA6 29/11/2019 29/11/2019

Circulation Timings: Monday to Saturday: 8:30 AM to 9:30 PM | Sundays/Bank Holiday during Examination Period: 10:00 AM to 6:00 PM