IES Management College And Research Centre

Does a Mixed Online Consumer Review Lead to Neutral or Ambivalent Evaluation? (Record no. 54895)

MARC details
000 -LEADER
fixed length control field 01582nam a2200205 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240404140855.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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022 ## - INTERNATIONAL STANDARD SERIAL NUMBER
International Standard Serial Number 2333-6080
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Junsang Lim, Yun Lee
9 (RLIN) 38811
245 ## - TITLE STATEMENT
Title Does a Mixed Online Consumer Review Lead to Neutral or Ambivalent Evaluation?
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc USA
Name of publisher, distributor, etc American Research Institute for Policy Development
Date of publication, distribution, etc January 2023
300 ## - PHYSICAL DESCRIPTION
Extent 83-93
520 ## - SUMMARY, ETC.
Summary, etc This paper attempts to uncover how a mixed online consumer review including both positive and negative information is processed and how it influences consumers ‘attitude, attitude certainty and association between attitude and purchase intention. The findings of this study revealed that the individuals who are exposed to a mixed online consumer review about an unfamiliar brand have a neutral attitude when compared with the individuals who are exposed to consistent online consumer reviews. They, however, form ambivalent attitude toward the reviewed product and are more certain about the formed attitude. The relationships between mixed online consumer reviews and attitude certainty and between mixed online consumer reviews and attitude-purchase intention consistency appear to be moderated by attitude ambivalence.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Mixed online consumer reviews
9 (RLIN) 38812
Topical term or geographic name as entry element Attitude ambivalence
9 (RLIN) 38813
Topical term or geographic name as entry element Inconsistent messages
9 (RLIN) 38814
773 0# - HOST ITEM ENTRY
Host Biblionumber 53912
Host Itemnumber 82688
Main entry heading American Research Institute
Place, publisher, and date of publication American Research Institute 2022
Other item identifier 55513557
Title Journal of Marketing Management
International Standard Book Number 2333-6080
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Journals and Periodicals
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Serial Enumeration / chronology Total Checkouts Full call number Barcode Date last seen Price effective from
    Dewey Decimal Classification     Main Library Main Library 04/04/2024 MAGAZINE/MAR/Vol 11, No 1   MAGAZINE/MAR/Vol 11, No 1/55513557/JA7 55513557/JA7 04/04/2024 04/04/2024

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