Normal view
MARC view
WETZEL, HAUKE A: HAMMERSCHMIDT, MALIK: ZABLAH, ALEX R. (Personal Name)
Machine generated authority record.
Work cat.: (OSt): WETZEL, HAUKE A: HAMMERSCHMIDT, MALIK: ZABLAH, ALEX R., GRATITUDE VERSUS ENTITLEMENT: A DUAL PROCESS MODEL OF THE PROFITABILITY IMPLICATIONS OF CUSTOMER PRIORITIZATION, MARCH 2014