Normal view
MARC view
SERVICE QUALITY, CUSTOMER LOYALTY, TRUST, COMMITMENT, CORPORATE IMAGE, SWITCHING COST, MODERATING EFFECT (Topical Term)
Machine generated authority record.
Work cat.: (OSt): SRIVASTAVA, MEDHA,: RAI, ALOK KUMAR 13676, AN INVESTIGATION INTO SERVICE QUALITY-CUSTOMER LOYALTY RELATIONSHIP: THE MODERATING INFLUENCES, 8 MARCH 2014