Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 26795

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20170822185634.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 170822|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: Tough customers

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)48040: Reilly, Steve 26793, Negotiating with tough customer: never take no for a final answer, and other tactics to win at the bargaining table, 2016