Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 31344

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20180426171732.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 180426|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: Customer relations

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)49683: Webb, Nicholas J. 31343, What customers crave: , 2017