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"IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT:AN INTEGRATED MEASURMENT AND MANAGEMENT SYSTEM"

By: Material type: TextTextPublication details: JOHN WILY AND SONS PVT LTD NEW JERSEY 2000Description: 214ISBN:
  • 81-265-0939-2
Subject(s): DDC classification:
  • 7414 658.8342
Available additional physical forms:
  • 647
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book Book Main Library 658.8342 / GUS / 7414 (Browse shelf(Opens below)) Available 1117414
Total holds: 0

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