"THE BEST SERVICE IS NO SERVICE:HOW TO LIBERATE YOUR CUSTOMER SERVICES, KEEP THEM HAPPY, AND CONTROL COST"
Material type: TextPublication details: JOSSEY BASS A WILY COMPANY NEWDELHI 2008Description: 312ISBN:- 978-0-470-18908-5
- 9576 658.8342
- 980
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Book | Main Library | 658.8342 / DAV / 9576 (Browse shelf(Opens below)) | Available | 1119576 |
Total holds: 0
980
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