CREATING AND DELIVERING YOUR VALUE PROPOSITION : MANAGING CUSTOMER EXPERIANCE FOR PROFIT
Publication details: KOGAN PAGE LIMITED 2010 LONDONDescription: 213 PAPERISBN:- 978-0-7494-6090-7
- 658.812
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
Book
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Main Library | Text Book | 658.812/Bar/Bla/Pin/15845 (Browse shelf(Opens below)) | Available | 11115845 |
Total holds: 0
Browsing Main Library shelves, Collection: Text Book Close shelf browser (Hides shelf browser)
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| 658.812/She/Par/Sha/15530 "CUSTOMER RELATIONSHIP MANAGEMENT:EMERGING CONCEPTS, TOOLS AND APPLICATIONS:" | 658.812/She/Par/Sha/15531 "CUSTOMER RELATIONSHIP MANAGEMENT:EMERGING CONCEPTS, TOOLS AND APPLICATIONS:" | 658.812/ SOM/ N-MAR/ 17430 MANAGING CUSTOMER VALUE | 658.812/Bar/Bla/Pin/15845 CREATING AND DELIVERING YOUR VALUE PROPOSITION : MANAGING CUSTOMER EXPERIANCE FOR PROFIT | 658.812/BLI/16454 CHIEF CUSTOMER OFFICER: GETTING PAST LIP SERVICE TO PASSIONATE ACTION | 658.812/Coo/15829 CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS | 658.812/GON/KHA/16299 WHERE IS MY KETCHUP: HOW TO GIVE AND RECIVE EXCEPTIONAL CUSTOMER SERVICE |
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