CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

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Publication details: ENKAY PUBLISHING HOUSE 2011 NEW DELHIDescription: VIII, 280 P. HARDISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Main Library	Text Book	658.812/KHA//16414 (Browse shelf(Opens below))	Available		11116414

Total holds: 0

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Previous	658.812/Coo/15829 CUSTOMER CARE EXCELLENCE: HOW TO CREAT AN EFFECTIVE CUSTOMER FOCUS	658.812/GON/KHA/16299 WHERE IS MY KETCHUP: HOW TO GIVE AND RECIVE EXCEPTIONAL CUSTOMER SERVICE	658.812/HUM/HUN/16418 SCORING POINTS : HOW TESCO IS WINNING CUSTOMER LOYALTY	658.812/KHA//16414 CUSTOMER RELATIONSHIP MANAGEMENT (CRM)	658.812/LIV/16447 HOW YOU DO WHAT YOU DO	658.812/Pee/16065 CUSTOMER RELATIONSHIP MANAGEMENT	658.81/Ale/Bar/Dra/16115 MAKING THE NUMBER : HOW TO USE SALES BENCHMARKING TO DRIVE PERFORMANCE	Next

C/8033/ 12-SEPTEMBER-11 CONTINENTAL BOOK SUPPLIERS

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