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MEASURING CUSTOMER SATISFACTION AND LOYALTY: SURVEY DESIGN, USE AND STATISTICAL ANALYSIS METHODS

By: Publication details: ASQ QUALITY PRESS 2010 NEW DELHIDescription: XXII, 287 P. HARDISBN:
  • 978-81-224-2799-8
Subject(s): DDC classification:
  • 658.8342 17050
Available additional physical forms:
  • 833/ 14-FEBRUARY-12 VAKRATUND BOOK HOUSE
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Book Book Main Library ON SHELF Text Book 658.8342/ HAY/ 17050 (Browse shelf(Opens below)) Available 11117050
Total holds: 0

833/ 14-FEBRUARY-12 VAKRATUND BOOK HOUSE

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