FUNDAMENTALS OF RETAIL BANKING (QUESTIONS IN MULTIPLE CHOICE) AGARWAL, O.P.
Publication details: HIMALAYA PUBLISHING HOUSE 2012 MUMBAIDescription: 279 PAPERISBN:- 978-93-5051-300-2
- 332.1
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | Main Library | FINANCE (CUP 12/SH 1) | 332.1/AGA/ 19094 (Browse shelf(Opens below)) | Available | 11119094 | |||
Book | Main Library | REF | 332.1/ AGA/ 19093 (Browse shelf(Opens below)) | Not For Loan | 11119093 |
Retail Banking
Role of Retail Banking
Applicability of Retail Banking Concepts
Customer Requirements
Product Development Process
Credit Scoring and Risks
Important Retail Asset Products
Credit and Debit Cards
Remittance Products
Marketing of Retail Banking Services
Delivery Channels in Retail Banking
Delivery Models in Banks
Customer Relationship Management (CRM)
Banking Codes and Standard Board of India (BCSBI)
Technology in Retail Banking
Non-Performing Assets/Registration of Documents
Securitisation − Mortgage Backed Securities
Cross Selling Opportunities and Other Services
Lender`s Appraisal Procedure
Answers to Multiple Choice Questions
Banking has been wholesale banking for very small rich class and companies, until foreign banks, during 1970-1980, came out with consumer banking models. Better future and Carcer of Indian banks, especially entered into the area in 1990, at the start of liberalisation and globalisation, Since then, this sector has grown tremendously. Bank employees and general readers of banking and finance needed a some kind of full text-book along with questions in multiple choice to enable them to answer is written test or diploma examinations to get through with higher level.
It appears that there is normally non-availability of books on Retail Banking in India. My this book covers in its 19 chapters which covers important subjects like Customer Requirements/Product Development/Marketing of Retail Banking Services/ Delivery Channels/CRM/Banking Codes and Standard Board of India/Non-Performing Assets etc.
This book is written in text with multiple questions (4 to 5 options) for easy understanding the subject-matter. How far I have been successful depends on the readers/students and bank employees who achieve as a result of their efforts of learnings.
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