Table of Contents

Introduction.
Action Learning.
Activity-Based Costing.
Adhocracy.
Agility.
Balanced Scorecard.
Benchmarking.
Boston Matrix.
Branding.
Broadbanding.
Burnout.
Channel Management.
Core Competencies.
Core Values.
Crisis Management.
Decision Theory.
Discounted Cash Flow.
Downsizing.
E-Commerce.
Emotional Intelligence.
Employability.
Empowerment.
Four Ps of Marketing.
Game Theory .
Hoshin Kanri.
Intellectual Capital.
Interim Management.
Just-in-Time (JIT) (Kanban).
Kaizen (Quality Circles).
Knowledge Management.
Leadership.
Lean Production .
The Learning Organization.
The Managerial Grid.
Maslow's Hierarchy of Needs.
Matrix Model.
Mentoring.
Outsourcing.
Porter's Five Competitive Forces.
The Psychological Contract.
Re-Engineering .
Relationship Marketing.
Scenario Planning.
Scientifi c Management.
Seven S Framework.
The Shamrock Organization.
Shareholder Value.
Strategic Infl ection Point.
Strategic Management.
Succession Planning.
Supply Chain Management.
Team-Working.
Theories X and Y (and Z).
Thought Leadership.
TQM and the Quality Movement.
360-Degree Feedback.
Time-Based Competition.
The Transnational Corporation.
Value Innovation.
The Virtual Organization.
Appendix.
Index.

Description

Thousands of brilliant business ideas are launched into the world of work every day. But how can business leaders know which ideas are the ones that will really drive the business full steam ahead? From scientific management to knowledge management and from the agile organization to the virtual organization, Des Dearlove describes each idea, shows how it has been applied practically and gives alternative interpretations and definitions from the sceptics.