Foreword / Eric Hargens --
Chapter 1. Are We Born Fast ... or Can Speed of Thought Be a Learned Behavior? --
Mental Agility Exercise-Props Individual Exercise --
Mental Agility Exercise-Props Worksheet --
Mental Agility Exercise-Change the Picture: Text Individual Exercise --
Mental Agility Exercise-Change the Picture: Objects Individual Exercise --
Chapter 2. Walking in Someone Else's Shoes: Inside the Minds of Those You Are Looking to Persuade --
Problem --
Process --
Practice --
Mental Agility Exercise-Problem or Need? Individual Exercise --
Chapter 3. Getting It Started: The Art of the Opening --
Problem --
Process --
Practice --
Mental Agility Exercise-Full Opening Tactic Individual Exercise --
Mental Agility Exercise-Full Opening Tactic Worksheet --
Mental Agility Exercise-Sample Full Opening Tactic Worksheet --
Mental Agility Exercise-Adapting the Process Individual Exercise --
Mental Agility Exercise-Adapting the Process Case Studies --
Mental Agility Exercise-Sample Adapting the Process Case Studies --
Mental Agility Exercise-Stupid Statements Partner Exercise --
Mental Agility Exercise-Stupid Statements Worksheet --
Mental Agility Exercise-Stupid Statements Real World Partner Exercise --
Mental Agility Exercise-Stupid Statements Worksheet --
Chapter 4. Getting to Trust: Mastering the Art of a Good Conversation --
Problem --
Process --
Practice --
Mental Agility Exercise-Open or Closed? Individual Exercise --
Mental Agility Exercise-Open or Closed? Worksheet --
Mental Agility Exercise-Audio Role-Play Partner Exercise --
Mental Agility Exercise-Audio Role-Play Tick Sheet --
Mental Agility Exercise-Mastering the Clock Partner Exercise --
Mental Agility Exercise-Questions Lightning Round Partner Exercise --
Mental Agility Exercise-Questions Lightning Round Tick Sheet --
Chapter 5. Path to Persuasion, One-on-One: No Pain, No Persuasive Gain --
Problem --
Process --
Practice --
Mental Agility Exercise-Identifying Probes Individual Exercise --
Mental Agility Exercise-Identifying Probes Worksheet --
Mental Agility Exercise-Sample Identifying Probes Worksheet --
Mental Agility Exercise-Developing Probes Individual Exercise --
Mental Agility Exercise-Developing Probes Worksheet --
Mental Agility Exercise-Multiple Developing Probes Partner Exercise --
Mental Agility Exercise-Impact Probes Individual Exercise --
Mental Agility Exercise-Impact Probes Worksheet --
Mental Agility Exercise-Probing Sequence Tent Card Partner Exercise --
Mental Agility Probing Cards --
Mental Agility Set-Up Cards --
Mental Agility Exercise-Probing Sequence Card Partner Exercise --
Mental Agility Exercise-Card Exercise --
Mental Agility Exercise-Measuring the Effect Individual Exercise --
Mental Agility Exercise-Measuring the Effect Suggested Responses --
Chapter 6. Path to Persuasion, One-on-Many --
Problem --
Process --
Practice-UPPOPPR --
Mental Agility Exercise-Mastering the UPPOPPR Individual Exercise --
Mental Agility UPPOPPR Evaluation Form --
Mental Agility UPPOPPR Worksheet --
Mental Agility Exercise-A UPPOPPR Challenge Individual Exercise --
Mental Agility UPPOPPR Evaluation Form --
Mental Agility Exercise-Sample UPPOPPR from the Hostage Negotiation Session --
Practice-Presentation Body --
Mental Agility Exercise-Adding On Partner Exercise --
Mental Agility Exercise-Pick a Topic Speed Drill Individual Exercise --
Mental Agility Exercise-Pick a Topic Speed Drill Worksheet --
Chapter 7. Combating the Unforeseen, One-on-One: What Happens When Processes Fail --
Problem --
Process --
Practice --
Mental Agility Exercise-Misunderstanding or Drawback? Individual Exercise --
Mental Agility Exercise-Misunderstanding or Drawback? Worksheet --
Mental Agility Exercise-Misunderstanding or Drawback? Suggested Responses --
Mental Agility Exercise-Renaming Partner Exercise --
Chapter 8. Combating the Unforeseen, One-on-Many: What Happens When Processes Fail ... in Front of a Lot of People! --
Problem --
Process --
Practice --
Mental Agility Exercise-Relaying Partner Exercise --
Mental Agility Exercise-Reversing Partner Exercise --
Mental Agility Exercise-Controlling the Flow Partner Exercise --
Mental Agility Exercise-Coping with a Sniper Partner Exercise --
Mental Agility Exercise-Coping with a Sniper Observation Sheet --
Mental Agility Exercise-Confrontation Role-Play Partner Exercise --
Mental Agility Exercise-Confrontation Role-Play Speaker Worksheet --
Mental Agility Exercise-Confrontation Role-Play Observer Worksheet --
Chapter 9. Some Final Thoughts about What Happens Next --
Problem --
Process --
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.A sure-fire system for learning to think fast on your feet - the key to selling your message, influencing others, captivating your audience."--BOOK JACKET.