The financial sector has been at the forefront of several major innovations. The sector and the technology it uses make for an interesting study. The book "Financial Technology Management" is an insight into the financial sector, its dynamics and the technologies imbibed to the current time. The information thus captured was so comprehensive that the book had to be divided into three volumes: Volume I - Financial Technology Management: The Financial System and Technologies. Volume II - Financial Technology Management: Financial Players, Front Office and Back Office Systems. Volume III - Financial Technology Management: The Macro View. Volume II, Financial Technology Management: Financial Players, Front Office and Back-Office Systems, delves into the actual technology operations. It looks at how financial institutions are using technology to reach out to customers using their front offices and remote channels, including ATMs, Internet, Mobile services, Phone services and Call centres. The book also studies technologies and processes involved in internal operations, including risk management, forex, treasury, business intelligence, data centre and business continuity, human resources, messaging systems etc.